Hosting of the database and the Classtime application
All personal data processed in connection with the use of the Services
yes
Establish an asynchronous communication channel between the student and teacher applications
IP addresses are stored for up to 14 days for debugging purposes / message
contents are immediately discarded after delivery is attempted
Chat service between teachers and students
Pseudonymized ID, IP address, chat content
yes
Analysis for product
improvement
Teachers only: pseudonymized usage data
yes
Support for and communication with teachers
Teachers only: mail, sometimes name, sometimes phone, location/geography, usage data incl. technical data (browser type etc.)
yes
Error monitoring
Pseudonymized ID, browser and operating system identifier, other technical data for debugging
purposes
yes
Invoicing and payment
processing via the website
Cardholder name,
email address, unique customer identifier, order ID, bank account details, payment card
details, card expiration date, CVC code, date, time and amount of transaction, merchant name/ID, location
yes
Classtime Nearshore
Team EU/UA
User support and IT development
Database data
Indexing and searching
of question standards
Lists of question standards
no
Storage of images and audio
Images and audio files uploaded by the teacher
no
